Government regulations on COVID-19 change frequently. Before you travel, you need to ensure you have checked and understood the relevant regulations applicable to you, your location, your destination and the make-up of your party as it is your responsibility to comply.
Please note that the below is not legal advice and you must make sure you familiarise yourself with the relevant government regulations.


  • Additional Level 4 restrictions: On 4 January 2021, the Scottish government announced that the Scottish mainland will remain under stricter Level 4 restrictions akin to the lockdown of March 2020, until at least the end of January 2021. In Level 4, holiday accommodation must close. Find out more here. We are emailing all customers that before 1 February 2021 with their options, either to move the booking or receive a refund of the amount paid for the booking. Please refer to that email to make your choice. If you have a booking on or after 1 February 2021, rest assured that we will be in touch with the options available to you closer to the time.

Your options

In a lot of cases, there are currently no end dates to these government imposed measures.  The above options are currently only available if your booking is due to take place in the timeframes listed.  If your booking is beyond those dates, it is too early to tell what restrictions will be in place at the time of your booking. If measures continue to be in place closer to the time of your booking, which would put you in breach of government regulations if you were to make use of your booking, rest assured that these options will be available to you then.

Where can I find the latest guidance from the government?